Note concernant l'archivage des photos et des emails de notifications.
Archiver vos photos pour permettre de nouvelles commandes fait partie de nos services et de fait, est une partie contractuelle de la création d'un compte client.
Additionnellement, envoyer des rappels / notifications par email (par exemple des informations sur les photos disponibles ou sur leur suppression) fait partie de nos services et de fait ne requiert aucun consentement supplémentaire.
L'envoi d'emails étant actuellement discuté dans les média, nous avons décidé d'obtenir un consentement additionnel pour les nouveaux comptes clients. Ecrivez-nous ou cliquez sur le lien de désabonnement présent dans les emails de notifications si vous ne souhaitez plus recevoir nos messages.
Notre politique de confidentialité peut être trouvée ici.
Terms and Conditions
Ray Ashmore Photography Online Shop
Last Updated: 01st July 2024
1. Introduction
Welcome to Ray Ashmore Photography's online shop, operated under Ashmore Photography & Print. By placing an order through our website, phone, or email, you agree to these terms and conditions. Please read them carefully.
2. Payment and Pricing
Currency: All prices are listed and charged in British Pounds (£).
Payment Method: We accept card payments via Stripe. No VAT is charged as Ashmore Photography & Print is not VAT registered.
3. Ordering Process
How to Order: Customers can place orders via our website, by phone at 01902 918997, or by emailing sales@ashmorephotography-print.co.uk.
Information Required: When placing an order, customers must provide their name, address, email, and contact telephone number.
4. Shipping and Delivery
Bulk Delivery: Orders placed before the specified date in the gallery will be delivered in bulk to the school/nursery free of charge.
Direct Delivery: Orders can also be shipped directly to the customer via courier/postal service. Orders placed after the deadline will only be sent via courier/postal service or can be collected from the studio office in Penn, Wolverhampton.
Shipping Costs: Shipping costs are calculated based on the product type, quantity, weight, and chosen service level at checkout. Shipping costs range from £3.95 to £9.95.
Delivery Time: Delivery to the school/nursery will be within 10 working days of the specified final order date in the gallery. The gallery remains open for 28 days post-deadline, with further orders processed and delivered within 10 working days.
5. Returns and Refunds
Personalised Items: As these are personalised items, no refunds or exchanges can be provided for errors made when the customer places their orders.
Damaged or Incorrect Products: If products arrive damaged or incorrect, please contact us immediately to arrange replacements.
6. Copyright and Licensing
Usage Restrictions: Photos purchased cannot be used for commercial or promotional purposes. Digital files may be reprinted for personal use only.
7. Privacy and Data Protection
Data Collection: We collect personal data (name, address, email, and phone number) to fulfil your order.
Data Use: Your data is used solely for processing your orders and providing customer service.
Privacy Policy: Refer to our privacy policy below for detailed information on data processing and protection.
